Presearch PRE tokens are built on top of something called the Ethereum blockchain, which enables PRE to be distributed to individual wallets, and bought and sold through external marketplaces.
Current Status: Manual Processing
Due to a massive spike in the fees associated with processing withdrawal transactions, it has become temporarily uneconomical to distribute reward tokens and small purchases.
The current transaction fees are ranging from $15-$50 per transfer.
We are implementing a new system that will enable you to pay your own transaction costs and therefore withdraw at-will using a web3 wallet such as MetaMask, as well as exploring the use of alternative blockchains to lower costs.
Web3 withdrawals will be implemented before we launch the public mainnet of the platform, but we do not have a definitive timeline at the moment.
In the meantime, we are we are now taking requests from people who have urgent withdrawals required and are willing to cover some or all of the transaction fees.
Requesting an urgent withdrawal
If your withdrawal is urgent and you are willing to cover the transfer fees, please send an email to firstname.lastname@example.org from the same email you use to login to Presearch, and we will reply with options to move forward.
We appreciate your patience and support, and look forward to resolving this issue. We are evaluating a number of solutions, but have decided to open up this escalation path for those with urgent requests in the meantime.
Other projects and exchanges are also delaying withdrawals, as described here in this post on CoinTelegraph: https://cointelegraph.com/news/exchange-temporarily-halts-ether-withdrawals-as-gas-fees-hit-new-highs
We thank you for your patience and support as we navigate this situation.